Careers & Opportunities

Do you love candles, fragrances and Hawaii?  If you do, then Jules and Gem may be the right place for you!  We are a growing small business and are looking for passionate people to add to our team. Check out our openings below and contact us if you are interested in applying!

Please see below for opportunities to join our team! 

Retail Sales Associate (South Shore Market)

Location: O‘ahu, HI (In Person))
Type: Part-Time

About Jules & Gem Hawaii

Jules & Gem Hawaii is a locally owned fragrance company inspired by the beauty and scents of the Hawaiian Islands. We handcraft candles, diffusers, and home fragrance products that bring aloha anywhere you are. We’re a small but passionate team looking for a creative, motivated intern to support our growing digital presence.

Position Overview

We are seeking a Retail Sales Associate for our boutique at South Shore Market in Ward Village. As our sales associate, you are the welcoming face of the Jules & Gem Hawai‘i brand and play a key role in creating a warm, memorable in-store experience for every customer. You will engage shoppers with friendly conversation, provide thoughtful product recommendations, and ensure a smooth checkout process while supporting daily store operations. From maintaining organized stock areas to setting up visually appealing displays and keeping the sales floor tidy, you’ll work collaboratively with the team to create an inviting environment that drives sales and reflects the brand’s standards.

Responsibilities

  • Greeting customers when they walk through the door
  • Building rapport through conversation and honest recommendations
  • Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
  • Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
  • Collaborating with fellow team members to keep the sales floor area clean and organized at all times

Qualifications

  • At least two years in sales or customer service position
  • Familiar with POS systems (preferably Shopify)
  • Must show up for your scheduled shifts on time.
  • Follow the directions and employee guidelines set by management.
  • Follow dress code described in the training guide (conservative, semi-professional).

Schedule

  • Part-time, flexible schedule, maximum 20 hrs a week
  • Store hours: Monday through Sunday 10:00am - 6:00pm
  • 30 min break per shift

What You’ll Gain

  • The opportunity to work closely with and learn directly from founder Lana Gronwald, gaining insight into small business operations, brand building, and customer experience strategy
  • Hands-on customer service and sales experience in a fast-paced retail environment
  • Confidence in building rapport and making personalized product recommendations
  • Experience operating a POS system and handling retail transactions smoothly
  • Visual merchandising and product display skills that enhance the shopping experience
  • Inventory organization and back-stock management experience
  • Team collaboration skills while maintaining a clean, welcoming sales floor
  • A deeper understanding of how daily retail operations support overall business success

  • Exposure to event setup, customer engagement during events, and post-event organization

Pay: Starting at $16 per hour

Benefits: Employee discount of 50% off our products.

How to Apply

Please send your resume to cherie@julesandgemhawaii.com with the subject line: Retail Sales Associate – [Your Name].